1. Eligibility for Returns

We accept returns only in the following cases:

  • The product is damaged or defective upon arrival.
  • The wrong item was delivered.

To be eligible for a return:

  • The product must be unused and in its original packaging.
  • You must request a return within 7 days of receiving the product.

2. Return Process

  1. Email us at [email protected] within 7 days of delivery with:
    • Your order number
    • A description of the issue
    • Clear photos of the product showing the defect or incorrect item
  2. Our team will review your request and respond within 2 business days.
  3. If approved, we will arrange for a return pickup or provide return shipping instructions.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days after receiving the returned item.
  • Refunds will be issued as:
    • Replacement of the product
  • Cash refunds are not available due to our Cash on Delivery (COD) payment method.

4. Non-Returnable Items

We do not accept returns for:

  • Products that have been used or damaged by the customer.
  • Items returned after 7 days from the delivery date.
  • Change-of-mind returns (if the item is not defective or incorrect).

5. Contact Us

For any return or refund inquiries, please email us at [email protected] with your order details.