1. Introduction

Welcome to Felix Wanders! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to comply with these terms.

2. Ordering & Payment

  • We offer Cash on Delivery (COD) as our only payment method.
  • Orders must be confirmed via phone or email before shipping.
  • Customers must ensure that the provided shipping details are accurate.

3. Shipping & Delivery

  • Orders are processed within 7 business days after confirmation.
  • Delivery times may vary based on location and courier service.
  • We are not responsible for delays caused by third-party shipping providers.

4. Returns & Refunds

  • We accept returns only in the case of damaged or incorrect items.
  • Customers must notify us within 7 days of receiving the product.
  • To request a return, email [email protected] with proof of the issue.

5. Product Availability & Pricing

  • Prices are subject to change without prior notice.
  • We strive to ensure accurate product descriptions, but errors may occur.
  • In case of a pricing or availability error, we reserve the right to cancel or modify an order.

6. User Responsibilities

  • Users must be 18 years or older to place an order.
  • Fraudulent transactions will be reported to the authorities.
  • Customers must not misuse our website, engage in hacking, or violate any laws.

7. Limitation of Liability

  • Felix Wanders is not responsible for any damages, direct or indirect, arising from the use of our products.
  • We are not liable for delays, loss, or errors caused by third-party services.

8. Privacy Policy

  • By using our website, you agree to our Privacy Policy.
  • We do not share your personal information with third parties except for order fulfillment.

9. Opt-Out & Contact Information

10. Changes to Terms & Conditions

Continued use of our website after changes means you accept the updated terms.

We may update these Terms and Conditions at any time.